ServiceNow TC- Offshore

Hiring: ServiceNow TC Developer - ITSM/Platform (Night Shift)

Location: Remote (India - Offshore)

Shift: Night Shift (US Hours)

Contract Duration: July 2026 - December 2026 (Extension Possible)

We are looking for an experienced ServiceNow Technical Consultant (TC Developer) with strong expertise in ITSM and Platform Development to support a US-based client. The ideal candidate should have hands-on experience in ITSM modules, Service Catalog development, Flow Designer, and CMDB while following ITIL best practices.

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow CIS - ITSM
• ServiceNow CMDB Certification (CIS-Data Foundations/CMDB)
• ServiceNow Flow Designer Certification/Micro-Certification

Required Skills & Experience

• 5+ years of hands-on ServiceNow development experience.
• Strong experience with ITSM modules including:
• Incident Management
• Problem Management
• Change Management
• Request Management
• Knowledge Management
• SLA Management
• Service Catalog
• Experience developing and maintaining Service Catalog Items, Record Producers, and Catalog workflows.
• Hands-on experience building automated workflows using Flow Designer.
• Strong knowledge of CMDB, CSDM, and Service Offerings.
• Experience aligning legacy custom applications to native Enterprise Service Platform (ESP) standards.
• Familiarity with Architecture Support Group (ASG) routing logic is a plus.
• Strong platform development skills including:
• Business Rules
• Script Includes
• Client Scripts
• UI Policies
• ACLs
• Scheduled Jobs
• REST Integrations

Solid understanding of ITIL best practices and enterprise ServiceNow implementations.

Excellent communication skills and ability to work independently in a remote offshore team.