ServiceNow ITSM & AI Architect - Lead Transformation

XPT Software Australia Pty Ltd is hiring a ServiceNow ITSM/AI Architect to lead and drive AI-led transformation initiatives across ITSM processes. You will define target architecture, collaborate with stakeholders, and deliver scalable AI-enabled ITSM solutions that improve service efficiency and outcomes.

The role requires expertise in ServiceNow ITSM, AI capabilities, and enterprise architecture, with a focus on integration, security, and governance across cloud and on-prem environments.