Haystack
← Back to Jobs
Full time
Other

NBN Ops Leader - Customer Fault & Activation (Hybrid)

Singtel GroupRyde, New South Wales🇦🇺AustraliaPosted 23 Jul 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to lead a team focused on critical customer fault and activation processes, leveraging your expertise in ITIL and Six Sigma to drive impactful service delivery within a reputable organization. You'll thrive here if you're a results-oriented leader passionate about problem-solving and collaborating with stakeholders to achieve ambitious goals. Embrace a supportive culture and flexible work arrangements as you grow your career.

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Optus is seeking an experienced leader to guide a team of NBN Customer Fault and Activations Analysts. You will drive excellence in service delivery, coordinating with partners to resolve complex issues and ensure timely activations.

You will apply ITIL and Six Sigma principles, manage budgets, and engage senior stakeholders to meet ambitious targets. Flexible work options and a supportive culture are part of the role.

Skills

Six Sigma

Similar jobs