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Epic Ambulatory Analyst

Career Soft Solutions IncUnited States🇺🇸United StatesPosted 10 Jul 2026

Why This Role Stands Out

This hybrid Epic Ambulatory Analyst role offers a fantastic opportunity to leverage your expertise in a dynamic healthcare setting, with a focus on impactful production support and workflow optimization. You'll thrive here if you possess strong Epic Ambulatory certification and enjoy independently resolving complex user issues and collaborating with technical teams. Apply today to contribute to a leading healthcare organization and further develop your valuable skills.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Epic Ambulatory Analyst

12 Months Contract

Remote

Description Information

Job Description:

We are seeking an experienced Epic Application Analyst Level 3 with strong EpicCare Ambulatory expertise to support ongoing system operations in a live healthcare environment.

This role is focused on production support and operational management, including handling ticket queues, resolving user issues, and supporting ambulatory workflows. The ideal candidate will be comfortable working in a fast-paced environment supporting clinicians and operational teams.

  • Managing ticket queues (ServiceNow or similar)
  • Responding to:
    • physician issues
    • clinic workflow problems
    • system defects
  • Prioritizing user requests and system changes
  • Coordinating fixes with:
    • Epic build teams
    • technical teams
  • Supporting:
    • workflow optimization
    • system enhancements
  • Helping users understand:
    • how Epic should function
    • how to fix workflow issues

Requirements:

  • EpicCare Ambulatory Certification (MANDATORY)
  • Strong experience in:
    • production support
    • ticket queue management
    • user-facing troubleshooting
  • Experience working in a live Epic environment
  • Ability to handle high-volume requests independently

Preferred:

  • Experience supporting multiple Epic modules
  • Clinical workflow understanding
  • Experience in large hospital systems

Skills

ServiceNow

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