Change Management Support Officer Full-time Temporary

Change Management Support Officer - Full-time Temporary

Under the leadership of the Chief Information Officer, the CIT Data and Digitalisation Branch plays a pivotal role in supporting CIT to achieve its digital objectives, propelling CIT toward a Net Zero world, while ensuring seamless digital experiences for students, staff, and the broader community. The Branch is focused on aims to:

• Enhance Technological Capabilities: Continuously improving our technology infrastructure and solutions, ensuring seamless transitions across social, work, and student digital environments, all while supporting a Net Zero world.
• Optimise Digital Experience: Delivering an exceptional online journey for students and staff, to enhance satisfaction and engagement while maintaining operations.
• Promote Collaboration and Skill Development: Prioritising effortless collaboration, innovation, and digital literacy, empowering all CIT community members to derive value from technology.
• Support Data for Informed Decision Making: Actively generating insights from data to meet regulatory requirements and support inform decision making processes.
• Ensure a Safe and Secure Environment: Clear data collection policies maintain transparency, safeguarding information while respecting privacy. The branch implements measures to ensure our information environment is safe and secure to reduce risk of cyber incidents without compromising usability and in line with relevant regulations.

CLOUD CAMPUS

The five-year $39.1M Cloud Campus works program enables CITs recently approved Digital Transformation Strategy. This strategy seeks to improve the lives of our students through incredible teaching that takes full advantage of available technologies.

The Cloud Campus Program is a key initiative of CIT's future digitalisation strategy, the successful transition to the Woden campus, and broader business transformation and campus renewal initiatives. Cloud Campus is not just about delivering technical solutions to support CIT - it is about transforming the way CIT does business.

The Position

The Change Management Support Officer contributes to the successful delivery of change activities for the Cloud Campus Program. Working under supervision, the role coordinates and supports the delivery of change management, communications, engagement and adoption activities across multiple Cloud Campus workstreams, ensuring staff are prepared, supported and able to realise benefits from new cloud platforms and ways of working.

In addition, demonstrated experience in supporting stakeholder engagement, business readiness assessment, communication planning: training and development, change implementation, resistance management: performance measurement and continuous improvement and collaboration and teamwork is highly desirable.

Eligibility / Other Requirements:

• Knowledge of structured change management methodologies (e.g. ADKAR, Prosci or equivalent).
• Experience coordinating training, communications or engagement activities at scale.
• Familiarity with modern digital collaboration and learning platforms (e.g. M365, cloud based learning environments).

Note: This is a temporary position available immediately for a period of three months. This position is available to ACT Government officers and employees only.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved.