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Business Systems Analyst Smartsheet

Della InfotechSunnyvale, CA🇺🇸United StatesPosted 12 Aug 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Hiring:Business Systems Analyst Smartsheet
Location: Sunnyvale, CA / Atlanta, GA
Work Model: Onsite 3 5 days/week
Candidates: Local Candidates Only
Duration: 6+ Months
Type: Contract | Possibility of Conversion
Job Description
  • We are looking for an experienced Business Systems Analyst Smartsheet to support solution design, implementation, production support, troubleshooting, and continuous improvement of complex Smartsheet solutions.
  • Key Responsibilities
  • Gather and analyze business requirements from stakeholders.
  • Translate business requirements into user stories, functional requirements, and functional designs.
  • Collaborate with onsite and offshore development teams.
  • Design and review business processes and system changes.
  • Manage and prioritize ITSM tickets.
  • Troubleshoot operational issues and perform root cause analysis.
  • Develop procedures, user manuals, dashboards, and user journey maps.
  • Provide Smartsheet training and end-user support.
  • Identify opportunities for system improvements, automation, and operational efficiencies.
  • Support implementation and production of Smartsheet-based solutions.
  • Required Skills
  • 4+ years of Business Analyst experience.
  • Strong hands-on Smartsheet experience.
  • Advanced Excel formulas and functions.
  • Experience with Smartsheet Premium Apps:
  • Data Shuttle
  • Dynamic View
  • DataMesh
  • Pivot
  • Calendar
  • WorkApps
  • Advanced Smartsheet capabilities:
  • Sheet Automations
  • Cross-Sheet References / Cell Linking
  • DataTable
  • Document Builder
  • Workload Tracking
  • Strong Smartsheet Control Center experience.
  • Experience building Control Center Blueprints and multi-tier program configurations.
  • Experience with Smartsheet Connectors, especially:
  • Salesforce
  • Jira
  • Smartsheet API experience.
  • Bridge workflows are a plus.
  • ITSM and Production Support experience.
  • Strong troubleshooting and problem-solving skills.
  • Strong communication and stakeholder management skills.
  • Experience with Lucidchart and MS PowerPoint.
Preferred Smartsheet Certifications
  • Smartsheet Core Product
  • Smartsheet Project Management
  • Smartsheet System Administrator
  • Smartsheet Control Center Lead
  • Smartsheet Control Center Blueprint Builder

Skills

Salesforce
Continuous Improvement
Jira
Root Cause Analysis
Stakeholder Management

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