IT Administrator

Your new company Join a large-scale, high-profile infrastructure project based in Cooma, supporting critical operations within a complex and dynamic IT environment.This organisation brings together enterprise platforms, site-based infrastructure, and global support teams, offering a unique opportunity to work across a broad technology stack.

For candidates based outside the region, FIFO arrangements and accommodation support can be considered.

Your new role As a Level 2 IT Administrator, you will act as a hybrid on-site IT generalist, primarily based in Cooma, with travel required every alternate week. You will deliver a mix of end-user support, infrastructure support, and application administration.

Key responsibilities include:

• Deliver Level 2 end-user and service desk support across hardware, software, and systems
• Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR
• Support infrastructure including networks, endpoints, and site connectivity (Level 2)
• Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments
• Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents
• Maintain documentation for systems, configurations, and support activities
• Ensure IT systems meet security and compliance standards
• Manage IT assets including hardware/software inventory and lifecycle
• Support application administration including user access, configuration, and maintenance

Workload split:

• End-user support: 50%
• Infrastructure support: 30%
• Application support: 10%
• Asset management and administration: 10%

What you'll need to succeed

• Proven experience in a Level 2 IT support or systems administration role
• Strong troubleshooting skills across hardware, software, networking, and systems
• Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure
• Ability to manage competing priorities in a hands-on, site-based environment
• Strong communication skills and ability to collaborate with multiple support teams

Desirable experience

• SharePoint
• Primavera P6 Professional
• Aconex
• Autodesk Revit / Revizto
• SAP ECTRLMS or specialist project management tools
• Experience in construction, engineering, or project-based environments will be highly regarded

What you get in return

• Salary package of $160,000 - $180,000 + super
• Accommodation support where required
• FIFO options available for non-local candidates
• Opportunity to work on a major infrastructure project
• Exposure to a broad and technically diverse environment
• A hands-on role with strong ownership and autonomy