Looking for Project Management -ServiceNow 10+ Years

Required consultant experience provided by Contractor, shall include:

• Minimum seven (7) years of enterprise information technology project management experience.

• Minimum five (5) years managing ServiceNow implementation or platform expansion projects.

• Experience managing complex, multi-workstream technology projects.

• Experience coordinating cross-functional technical and business teams.

• Experience managing project schedules, milestones, risks, issues, scope, communications, and

executive reporting.

• Experience coordinating third-party vendors and implementation partners.

• Experience using Agile, Hybrid, or iterative project delivery methodologies.

Preferred Experience:

• Experience implementing multiple ServiceNow products or modules.

• Experience supporting enterprise digital transformation initiatives.

• Experience developing executive dashboards, governance processes, and project reporting.

• Experience leading organizational change management and user adoption activities.

• Experience working within a public sector or government environment.

3.1 Required Duties and Responsibilities of Consultant shall include but are not limited to:

• Lead and manage the Department's enterprise ServiceNow implementation.

• Develop and maintain integrated project plans, schedules, milestones, and dependencies.

• Coordinate activities across Department business and technical teams.

• Facilitate project meetings and executive status reporting.

• Manage project scope, risks, issues, assumptions, and decisions.

• Coordinate implementation activities with ServiceNow, vendors, and implementation partners.

• Support governance activities and executive decision-making.

• Coordinate testing, training, deployment, and go-live readiness activities.

• Monitor project performance and recommend corrective actions as needed.

• Support post-implementation stabilization and continuous improvement initiatives.

• Ensure project deliverables meet Department quality expectations and business objectives.

Other Duties

• Follow all Department, ISP, and team-defined standards and procedures.

• Perform other related duties as required.

Education/Certifications:

Bachelor's degree from an accredited college or university in Information Technology, Business

Administration, Project Management, Computer Science, or a related field, or equivalent professional

experience.

• Project Management Professional (PMP) certification preferred.

• ServiceNow certification(s) preferred.

• Agile and/or Scrum certification preferred.