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Desktop Support

TechClub Inc.Irving, TX🇺🇸United StatesPosted 7 Aug 2026

Why This Role Stands Out

This on-site Desktop Support role at TechClub Inc. offers a fantastic opportunity to hone your troubleshooting and technical skills within a dynamic environment. You'll thrive here if you enjoy hands-on problem-solving and contributing to the smooth technological operations of a busy warehouse. Apply today to join a reputable company and make a tangible impact!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Role: Desktop Support

Location:  Irving, TX /Onsite

 

Job Description:

Knowledge of trouble shooting of desktops, Printers
Working experience in warehouse, Distribution center
Basic Knowledge of network trouble shooting
Knowledge of Service Now tool

Roles & Responsibilities

Responsible for troubleshooting, installation, maintenance, and service on designated equipment.
Daily routine checkup of all printers in warehouse (300)  and workstations (156)
provide Maintenance and disposal of asset and tracking the inventory of the End user devices
 Deploy EUC devices and Equipment with the defined SLA.
Troubleshoot and fix issues with laptops, printers and Mobile.
 IT Stockroom Management
respond to customer inquiries regarding technical issues and management of escalations
handle customers’ complaints and ensure customer satisfaction during closure. work closely with the operations team at Shepherdsville and provide guidance as to technical issues how to avoid them. also provide guidance on how to make operations more efficient from a technological point.

 

 

 

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