AV SERVICE ENGINEER

AV Field Service Engineer - London Salary: Up to £40,000 per annum Location: Field Based position Join a dynamic and award-winning AV Service Team! Providing cutting-edge AV solutions to clients. This is a chance to work with complex AV/IT systems, deliver exceptional customer experiences, and grow your technical skills in a supportive, forward-thinking environment. What You'll Be Doing As an AV Field Service Engineer, your role will be hands-on, client-facing, and varied: Troubleshoot, inspect, and repair AV/IT systems on-site

Perform room and system checks, preventive maintenance, and service handovers

Support clients remotely and on-site with technical issues

Work with advanced AV equipment: displays, control systems, audio systems, and signal extenders

Collaborate with project and engineering teams to ensure smooth site operations

Occasionally supervise technical sub-contractorsWhat the Client is looking for Essential Skills & Experience: Strong experience with commercial AV systems: projection, flat panels, control systems, audio/video matrix, DSPs, and signal transmission

Hands-on knowledge of Crestron NVX systems

Understanding of TCP/IP networking, using tools like WireShark or Packet Tracer

Ability to read schematics, troubleshoot AV signals, and use hand tools confidently

Excellent communication skills for working with clients, teams, and stakeholders

UK Driving LicenceDesirable Skills: Cisco CCNA, Microsoft MCITP, or equivalent

Experience with AMX, Extron, or Crestron programming

Knowledge of Microsoft server systems, streaming technologies, and digital signage solutions

IPAF and PASMA licences

Audio Systems (Balanced/Unbalanced)

Video Conferencing CODECs

LCD & DLP Projectors, Large Format Flat Panels

Crestron Control & AV Switching/Matrix Systems

Signal extenders (CatX/HDBaseT)

Lighting/DMX control, AVoIP/Dante

Networking & basic IT troubleshootingPerks & Benefits Company pension & life insurance

Health & wellbeing programme

Paid sick leave

Opportunity for continuous professional developmentIf you're passionate about AV technology, enjoy problem-solving, and thrive in a client-facing role, this is the perfect position for you! Ready to take the next step in your AV career? Apply now and join our award-winning team! INDAV How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications to (url removed) or you can call on (phone number removed) # 207. Alecto Recruitment Limited is acting as an employment business for this vacancy. We thank all applicants who respond, but only that shortlisted will be contacted