Desktop Support with Security Clearance

ompany: Prime to the Air Force Position: Field service technician Location: Hickam Airforce Base Duration: Direct hire/permanent position Clearance requirement: Secret or higher Certification requirement: Must have an active Security + We are searching for experienced Field Service Technicians to support Hickam Air Force Base. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Epending on the specific requirements of the org Requirements: * Current CompTIA Security+ or equivalent DOD baseline certification
* Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other